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Support

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HalfLight: AI Dream Journal · Lantern Hours LLC

Email us support@thelanternhours.com

Questions, bugs, subscription trouble, account or data requests — send us a note and we'll get back to you, usually within 1–2 business days.

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Before you write

A few things we get asked often:

  • Cancel a subscription: subscriptions are billed by Apple, so cancel under your Apple ID subscriptions in device Settings or the App Store. Deleting the app does not cancel it.
  • Refunds: Apple handles App Store refunds at reportaproblem.apple.com. We can't issue them directly.
  • Delete your account or data: you can do this in the app, and the details are in our Privacy Policy.
  • More answers: see the FAQ, Privacy Policy, and Terms of Use.
HalfLight is not a crisis service. If you're in distress or need urgent help, contact your local emergency number or a crisis line in your country — we can't respond to emergencies over email.